Other Services in Oxford

Direct Access Overnight Shelters

The Bridge
The Night Shelter

Day Centres

The Gap
The Gatehouse
Luther Street Day Centre
The Porch Stepping Stones Day Centre

Drug and Alcohol Resources

Alcoholics Anonymous
The Gap
The Ley Community
Narcotics Anonymous Helpline
Oxford CDA
Walton Street Recovery Project House

Mental Health Resources

Acorn
Community Mental Health
Elmore Community Support Team
Mental Health Matters
The Mill
Oasis
Oxford Survivors
Oxfordshire MIND

Medical Resources

Health Information Service
Luther Street Medical Centre
NHS Direct
STD/GUM Clinic Harrison Department
Terrence Higgins Trust

Advice, Support, Information, Encouragement

Aspire Oxfordshire
Blackbird Leys Advice Centre
Citizens Advice Bureau
Connection
Elmore Community Support Team
Face 2 Face Youth Counselling
ISIS Counselling
Oxford City Detached Youth Project
Oxford Community Mediation
Oxfordshire Relate
Salvation Army Outreach Project
Saint Thomas’ Contact Assessment Team (CAT)
Victim Support

Housing

Cherwell Housing Trust
City Council Housing & Community Services - Homelessness Section
Emmaus Community
English Churches Housing
Gateway Young People's Project
Luther Street Day Centre
Oxford Citizens Housing Association Supported Housing
Oxford Housing Rights
Salvation Army Outreach Project
Simon House
Stonham Housing Association

Local Authorities

City Council
City Council Housing Department - Homelessness Section
Social Services Department

Organisations

 

Acorn

Cowley Community Centre, Barns Road
01865 716633
Acorn is an open access day centre run by Oxfordshire MIND. It caters for anyone suffering from mental health problems such as anxiety, depression, schizophrenia, a life crisis, loneliness or stress. Acorn provides an informal supportive place for people to meet and take part in activities and groups if they wish. The coffee bar is the social centre of Acorn, where people chat, eat, drink tea and coffee, play games or just sit quietly. A hot lunch is served at 12.45 p.m. which costs 70p. Users of Acorn share the responsibility and decision making for the centre, including the appointment of staff. Formal therapeutic groups include Coping With Depression, Anxiety Management, Self Esteem, Assertiveness and the Mindfulness based stress reduction programme. An advice worker is available to help with financial or housing issues.
Opening hours :
Monday to Thursday, 10 a.m. to 3 p.m.
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Alcoholics Anonymous

[local] 01865 242373
[national] 0845 7697555
www.alcoholics-anonymous.org.uk
Support and sharing of experiences 24 hours a day.
Opening hours :
24 hours. There's also usually a meeting at 7.30pm on Wednesday's at the New Road Baptist Church.
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Aspire Oxfordshire

Unit 8, Thames Business Advice Centre, Osney Mead, Oxford, OX2 0DR
01865 256816
oxford@aspire-online.com
Aspire provides full time employment for homeless and ex-homeless people. It also provides support to help cope with the transition from homelessness into full time employment and the training and advice to help people move on into other work. Aspire runs a fair trade catalogue company and employees are expected to deliver and pick up catalogues in the Oxfordshire area. They are also starting up a new gardening business. Referral is via a form filled in by a care worker or equivalent, although anyone with an interest in Aspire is welcome to pop round for a chat and meet the Aspire team.
Office hours :
Monday to Friday, 9 a.m. to 5 p.m.
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Blackbird Leys Advice Centre

96 Blackbird Leys Road, Blackbird Leys
01865 770206
Advice and information on a whole range of issues including benefits, debt and housing. Just drop in or call. Free legal advice clinic by appointment and advice on racial issues also by appointment.
Opening hours :
Monday: 10 a.m. to 1 p.m.
Tuesday: 10 a.m. to 5 p.m.
Wednesday: 10 a.m. to 5 p.m.
Thursday: 10 a.m. to 5 p.m.
Friday: 10 a.m. to 1 p.m.
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The Bridge

5 Iffley Road
01865 794410
The Bridge caters for those aged 16 to 25, providing emergency overnight (single sex) dormitory accommodation. A light evening meal and breakfast are normally available; there is also a shower facility. Doors open from 9 p.m. to 9.20 p.m., accommodation is provided between 9 p.m. and 8.15 a.m. every day of the week. No entry under the influence of drink, drugs or alcohol. People who are considered less vulnerable may be asked to wait until 9.20 p.m. before they can be admitted, this is so that those in greatest need can be helped first. Daytime services operate via The Gap.
Opening hours :
9 p.m. to 8.15 a.m.
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Cherwell Housing Trust

Godstow Court, 5 West Way
Head Office: 01865 260500
General Enquiries: 01865 202371
info@cherwellgroup.co.uk
Cherwell Housing Trust own and manage approximately 2000 units in Oxfordshire and Berkshire. Permanent accommodation for single people is concentrated in Oxford and Banbury, with a small amount in Reading and new schemes in Wheatley and Didcot. In Oxford accomodation for single people is made up of the large schemes below, and smaller schemes in East Oxford, St Clements, City Centre, Rose Hill, Iffley and Headington. There are very few vacancies at the smaller schemes. The large schemes are:
Gibbs Crescent, Mill Street, Oxford
Luther Court, Luther Street
Salesian House, Crescent Road, Cowley
Greater Leys (where there are a number of smaller blocks)
The Trust also manages Simon House and the Gateway Young People's Project.
The main route to access the accommodation is through nomination from the local authority, as the trust is committed to offering at least 50% of their vacancies to the Council. For new schemes this proportion is much higher; usually 100% of the first lets and 75% of re-lets. Referrals come from a wide variety of sources such as local authorities, social services, probation and self-referrals.
Opening hours :
Monday to Friday, 9 a.m. to 5 p.m.
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Citizens Advice Bureau

96/97 St Aldates
01865 247578
www.communigate.co.uk/oxford/citizensadvicebureau
Drop-in advice on benefits, debt, employment rights and legal issues.
Opening hours :
Monday 10 a.m. to 12.30 p.m.
Wednesday 10 a.m. to 12 p.m.
Thursday 4 p.m. to 6 p.m.
Friday 10 a.m. to 12 p.m.
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City Council

St Aldates Chambers, 109/113 St Aldates
01865 249811
www.oxford.gov.uk
Opening hours :
Monday to Friday, 9 a.m. to 5 p.m.
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City Council Housing & Community Services - Homelessness Section

St Aldates Chambers, 109/113 St Aldates
Accomodation advice: 01865 249811
Single Persons Officer: 01865 252328
Out of Hours Service: 0800 833408
www.oxford.gov.uk
housingandrevenues@oxford.gov.uk
The OCC housing department homelessness section provides emergency accomodation, which in the first instance would be a room in a share house or hostel. As well as this there is direct access to a limited number of places within the supported accomodation managed by agencies such as MIND and Stonham and a small number of bedsits and self-contained flats.
Office hours :
Monday to Thursday, 8.30 a.m. to 4.30 p.m.
Friday, 8.30 a.m. to 4.00 p.m.
Appointments: Monday to Thursday, 9.30 a.m. to 4 p.m.
Friday, 9.30 a.m. to 3.30 p.m.
Please ring the 'out of hours service' outside of these hours.
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Community Mental Health

Rectory Centre, Rectory Road
01865 455632 for telephone advice on mental health issues
The Oxford City Community Mental Health Homelessness Team offers a specialist service for those homeless people under the care of the Community Mental Health team. Referrals should be channelled via the appropriate City Community Mental Health Team, who accept referrals from GPs and psychiatric hospital wards.
Opening hours :
Monday to Friday, 9 a.m. to 5 p.m.
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Connection

Pathway Building, Dunnock Way, Blackbird Leys
01865 711267
cn-oxford@btclick.com
The Connection floating support team works to provide a support service for single people who may be having difficulties coping. Support is provided in people's own homes, whether council, housing association or private rented housing. There is no one specific client group, but people who use the service may have mental health support needs, or drug and alcohol problems, or young people who have been homeless. Those with multiple problems and who do not get help from statutory services are particularly suitable. Clients will get weekly to monthly visits from a support worker for a period between 3 months (e.g. for resettlement) or up to 2 years or longer depending on need. Advice is given on benefits, rights, bugeting and independent living skills, contact with other services and daytime activities, and isolation. Emotional support is also provided. Self-referrals are accepted, as are referrals from Social Services, Oxford City Homes, Cherwell or Oxford Housing Associations, Probation and the voluntary sector.
A good time to contact the Connection team is between 2 p.m. and 5 p.m. on Tuesday.
Opening hours :
Monday to Friday, 9 a.m. to 5 p.m.
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Elmore Community Support Team

23 Park End Street
01865 200130
staff@elmoreteam.fsnet.co.uk
The Elmore Community is a small independent team of support workers, supporting single people over 16 who are either living in the community or sleeping rough. They offer a variety of services including help with benefits, housing, dealing with police or solicitors, as well as emotional support. The Elmore Community is particularly designed to provide help for those people who are otherwise ‘difficult to place’, who perhaps have a combination of some of the following: mental health problems, learning difficulties, offending, substance misuse, self harm, accommodation problems, or difficult behaviour. The office can be found above the Day Centre.
Opening hours :
Monday to Friday, 9 a.m. to 5 p.m.
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The Emmaus Commmunity

Emmaus Oxford, PO Box 289, Oxford, OX2 9GB
01865 861912
07721 841146
01869 246001
01865 402073 (office)
www.Emmausoxford.co.uk
Maggiefaul@aol.com
Emmaus UK is currently aiming to set up an Emmaus community in Oxford. Emmaus communities aim to offer homeless people a practical way to move from homelessness and dependency on state benefit to taking responsibility for their own lives through living and working in a self-supporting community. Communities provide residents with their own rooms, but the residents live and work in the community. All residents (or 'Companions') work full-time, playing their part in making the community self-supporting. There is work for everyone, whatever their skills, so that even those who have not worked for years have a meaningful job. Emmaus communities earn their living by the collection and resale of donated goods. Residents tend to stay from between a few weeks and a few years in the community - there is no time limit. Illegal drugs and alcohol are not allowed in the communities. To find out more about Emmaus in Oxford, or to make a donation to the new centre, visit their website or email Maggie Faulkner using the links given above.

 

English Churches Housing

Lucy Faithfull House, 8 Speedwell Street
01865 243071/245960
www.echg.org.uk
Lucy Faithfull House has 58 direct access beds for men and women over the age of 18, in single rooms. All residents are allocated a keyworker. There are shared lounges and bathrooms. 10 Registered Care beds in single rooms are provided with shared separate lounges and bathrooms. There is a laundry and games room, a central dining room where meals are served three times a day. Self-catering flats exist for those residents working towards more independent living plus 24 single rooms in three move-on houses located within easy walking distance of the city centre. The House is open 24 hours a day, 7 days a week. Self-referrals are considered, as well as those made through a supporting agency.ECHG do accept clients with dogs.
ECHG also run the Walton Street Drug Recovery Project house. This is for people with stable mental health, which are staffed to help residents overcome their drug addictions. The maximum stay here is 6 months. There is also a second stage flat, and an alcohol recovery programme.
Opening hours :
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Face 2 Face Youth Counselling

Union Street Education Complex, Union Street
01865 251000
Counselling for young people (aged 9-25) who live in Oxford City. The counsellors work at a range of times in a range of places - such as youth clubs, schools, social services offices or doctors’ surgeries.
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The Gap

23 Park End Street
01865 201818
www.thegap.org.uk
The Gap caters for those over 16, providing a programme of activities and events, cooked breakfast and lunch, shower and laundry facilities, clothing store, advice, support, and laundry facilities.
Also provides needle exchange (SWOP scheme), confidential support and information, a resettlement service, and a part-time community psychiatric nurse. Various activities on offer include I.T., computer skills and a DJ workshop.
Opening hours :
9 a.m. to 3 p.m. each week day except Wednesday, when doors close at 1 p.m.
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Gateway Young People's Project

106 Bullingdon Road
01865 722711
The Gateway Project, run by The Cherwell Housing Trust, offers short-term supported housing for young people aged between 16 and 25. Help and advice in building confidence and lifeskills is also provided. Gateway is a 53 bed project with mainly shared houses with individual bedsits and shared kitchen, lounge and bathroom. There are also some self-contained flats. Project workers are available to provide support as needed, and outreach workers provide support to young people who are at risk of becoming homeless. Gateway has projects in Oxford, Banbury, Newbury and Abingdon. Referrals should come from health/social care professionals, although self-referrals are also accepted.
Opening hours :
Monday to Friday, 9 a.m. to 5 p.m.
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Health Information Service

0800 665544
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ISIS Counselling

Little Clarendon Street
01865 556648
Free NHS counselling and psychotherapy service for anyone in Oxfordshire. ISIS provides both one-to-one and group counselling sessions. To be accepted onto the waiting lists clients can simply complete a self-referral form, or visit their GP or doctor at Luther Street.
A limited number of evening appointments are also available.
Opening hours :
The office is open Monday to Friday, 9 a.m. to 5 p.m.
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The Ley Community

Sandy Croft, Sandy Lane, Yarnton
01865 371777
referrals: 01865 373108
www.ley.co.uk
admin@ley.co.uk
The Ley Community provides residential treatment for those men and women over 18 who are struggling to overcome serious drug and/or alcohol problems. The centre is organised as a self-run therapeutic community. The main rules are: no drugs or alcohol, no violence or threats of violence, no harassment, no theft, and no refusal to participate in the programme. A well-ordered and clearly defined daily routine provides a solid framework for the security of all residents. Therapeutic encounter groups are frequently run, providing the opportunity to discuss day-to-day problems and the opportunity to examine behaviour, attitudes and values which have contributed to drug and alcohol misuse.

A six stage programme, which normally lasts for 14 months includes the following:

  1. Safety Net - residents settle within the community.
  2. Induction - integration into the therapeutic regime.
  3. The Work - residents take on increased responsibility and participate in the full range of therapeutic activities.
  4. Preparing for the future - preparing for life outside the community, voluntary work, socialising outside the community. financial planning etc.
  5. Re-entry - residents are expected to be in full-time employment, living at the Ley Community but financially independent of it.
  6. Aftercare - an open-ended period offering support to those who have completed the programme and remain in the Oxford area. Two Resettlement Officers work with those ex-residents who settle in the Oxford area after completing the programme. A Resettlement Project has been established with Connection to provide support for people returning to Oxford after completing other drug rehabilitation programmes out of county.
Self-referrals are welcome. A strong commitment to personal change is essential.
In addition to its on-site programme, the Ley community has established a Drug Rehabilitation Unit at Bullingdon prison. This is a 4 month programme with follow up. Oxfordshire people completing the Ley Prison Programme will be picked up by the Resettlement Project on release.
Opening hours :
9 a.m. to 5 p.m.
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Luther Street Medical Centre

Luther Street
01865 726008
Fiona.grove@gp-K84066.nhs.uk
The Luther Street Clinic caters for homeless people and alcohol and drug users without a GP in Oxford City. It can be found next to the Night Shelter.
Opening hours :
A drop-in surgery operates Monday to Friday, 9.30 a.m. to 12 midday. This includes an open GP surgery, a nurse liason clinic, and a drug nurse clinic.
A booked appointment clinic runs between 2.20 p.m. and 5 p.m. each day. Monday, Wednesday and Friday have a GP surgery, methadone clinic and substance misuse support worker clinic (help with benefits, housing problems, daytime activities etc.). Wednesday has a monthly podiatry clinic and liver clinic (every 2-3 months). Thursday has psychiatric, acupuncture and clinical meetings. On Friday there is a psychologist clinic. On Wednesday and Friday there is a 'stop smoking' clinic.
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Luther Street Day Centre

Luther Street
01865 250153
The Luther Street Day Centre is a 'wet' (alcohol permitted) centre held in the same building as the Night Shelter. It caters for those over 25. Free soup and sandwiches are provided between 12 p.m. and 2 p.m.; hot and cold drinks are available between 10 a.m. and 3.30 p.m. Workers at the centre will help with form-filling, information and referrals to other agencies. A drug and alcohol advice worker comes to the centre on Friday between 10 a.m. and 1 p.m.. 2 workers from the Salvation Army Out-Reach Team come to the centre on Thursday between 11 a.m. and 1 p.m.. Laundry facilities are available; the last wash is at 2 p.m. and all washing must be collected by 3.30 p.m..
Opening hours :
Monday to Friday 10 a.m. to 4 p.m. (except bank holidays).
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Mental Health Matters

19 Paradise Street
01865 728981
OMHM@oxford-mentalhealth.org
www.oxford-mentalhealth.org
Mental Health Matters offers both drop-in and telephone advice on mental health issues. Advocacy in psychiatric hospitals is also provided.
Opening hours :
Tuesday 9.30 a.m. to 4.30 p.m.
Wednesday 9.30 p.m. to 4.30 p.m.
Thursday 1.00 p.m. to 6.30 p.m.
Friday 9.30 a.m. to 4.30 p.m.
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The Mill

46 Cowley Road
01865 721458
The Mill is a day-centre run by Oxfordshire MIND for people aged between 18 and 55 who have experienced major mental illness. The Mill aims to provide a relaxed, supportive place for people to meet and take part in activities if they wish. Tea, coffee and an inexpensive lunch are provided, along with a place for people to chat, play games, or take part in a range of groups including arts and crafts, music, creative writing etc. An advice worker is available to support members in issues around benefits and housing. The centre also arranges outings and holidays. Users of the service share in responsibility for the centre and take a full part in all decision-making, including the appointment of staff. Membership is by appointment: contact The Mill for an application form. The Mill Women's Group meets every Thursday from 10 a.m. to 1 p.m.
Opening hours :
Monday to Thursday 10 a.m. to 3 p.m.
Sunday 11.15 a.m. to 3 p.m.
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M.O.R.E. Programme - (motivating offenders to rethink everything)

HMP Bullingdon, PO Box 50, Arncott, Bicester, OX6 0PZ
01869 353100 extension 3121 or 3400
Karin.Buchanan@thames-valley.probation.gsx.gov.uk
MORE aims to motivate prisoners with short (<12 months) sentences to break the 'revolving door' cycle of jail and re-offending. A two-week prison programme is followed by regular contact with a volunteer mentor who supports the offender once they are released into the community. Each offender is allocated a volunteer mentor who supports them in the community to enable them to reach these targets for up to three months. Mentors are volunteers from local communities throughout Oxfordshire, Berkshire and Buckinghamshire. They receive full training, support, and supervision.
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Narcotics Anonymous Helpline

020 7730 0009
Confidential advice over the phone.
Opening hours :
10 a.m. and 10 p.m.
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NHS Direct

0845 4647
www.nhsdirect.nhs.uk
24 hour nurse-led helpline.
Opening hours :
24 hours.
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The Night Shelter

Luther Street
01865 250153
www.oxfordnightshelter.org.uk
The Night Shelter caters for those over 25, providing a bed for the night, an evening meal and breakfast for £2.00 per night. Baths and showers are available. Service available every day of the week. No drink or drugs are allowed on the premises.
Opening hours :
7 p.m. to 8 a.m. daily
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Oasis

Mickelwood House, 331 Cowley Road (entrance from Kenilworth Avenue)
01865 721472
Oasis is a drop-in centre run by Oxfordshire MIND. It offers a safe and supportive environment for all women experiencing varying levels of distress, such as anxiety, depression, schizophrenia, life crises, bipolar disorder, loneliness etc. At Oasis women can talk, take part in activities and groups, get support for themselves and offer support to others. The centre arranges outings (cinema, theatre, restaurants etc.) outside session times. It also offers individually negotiated out-reach work at times of crises or special need. Refreshments and low-cost meals are always on offer. Refreshments and low cost meals are always on offer. Financial support for childcare costs can be arranged.
Opening hours :
Mondays: 5 p.m. to 9 p.m.
Fridays: 11 a.m. to 3 p.m.
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Oxford CDA

205 Cowley Road
01865 723500
libra.oxford@btinternet.com
www.cranstoun.org
Oxford CDA (formerly known as Libra) provides One-to-One sessions on the Cowley Rd, or at Barton, Blackbird Leys or Rose Hill for people with substance use problems. Anyone can ring on the above number for information and support. There is a Relapse Prevention Group to support people who are abstinent or maintained on medication and to help prevent them from relapsing. They offer a Relatives’ Support Group for anyone who is affected by someone else’s drinking or using. Relatives or concerned others can also come in and see a worker for a one-off session. Ear Acupuncture is offered, which can help to relax and detox, and can help to reduce cravings. Needle Exchange is available, with harm reduction advice from workers. .
Opening hours :
One-to-One: By appointment.
Relapse Prevention Group: Thursday 11.00 a.m.
Relatives' Support Group: Tuesday 6 p.m. to 7.30 p.m.
Ear Acupuncture: Wednesday to Friday 10.00 a.m.
Needle Exchange: Monday to Friday 1 p.m. to 5 p.m.
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Oxford Citizens Housing Association Supported Housing

244 Barns Road
01865 773000
The Supported Housing Team provides supportive accomodation for people living in and around Oxford. There are 3 directly managed projects in the city:
  1. 257 Iffley Road. This provides temporary accomodation for vulnerable 16-21 year olds. Referrals via Social Services Assessment Team.
  2. Refugee Projects. Accomodation for asylum seekers and refugees.
  3. Sheltered Housing. 13 sheltered housing sites in the Oxford city area are managed for those over the age of 60. A variety of studio and one and two bedroom self-contained flats with wardens living on some sites. Telephone the number given above for further information or an application pack.
  4. Floating Support. Support is provided for about 100 single people in OCHA's supported housing - to assist them in maintaining this accomodation. Nominations to OCHA's general housing is made via the Oxford City Council waiting list.
  5. Agency-Managed Projects. OCHA's Supported Housing Team works with other organisations such as MENCAP, Oxfordshire Learning Disability Trust, Social Services, Stonham, and MIND, to set up specialised accomodation units for people with additional support needs such as mental health problems, learning disabilities and physical disabilities.
Opening hours :
Monday to Friday, 9 a.m. to 5 p.m.
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Oxford City Detached Youth Project

Old Cells, Prison Yard, New Road
01865 815054
Drop-in advice is provided Monday to Thursday, 2 p.m. to 3 p.m. At other times the team aims to be out and about, forming supportive relationships with young people aged between 14 and 25 who, because of their circumstances, are unlikely to gain that support in other ways. The team hopes to be able to: enable young people to take more control of their lives, to liase and act with and on behalf of these young people within the wider community, to develop relationships of trust, confidence and mutual respect to enable young people to use workers in a confiding, advisory and advocacy rôle, and to make contact on young people’s territory, begin the association on their terms and respond to their agenda. No files or records are kept on the individuals who use the project. Whilst referrals are not accepted, the Project is happy for young people to be put in touch with them, to use them as they wish.
Opening hours :
Drop-in advice is provided Monday to Thursday, 2 p.m. to 3 p.m.
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Oxford Community Mediation

Regal Community Centre, Ridgefield Road
01865 776789
mediate@mediationoxfordshire.fsnet.co.uk
www.mediationoxfordshire.fsnet.co.uk
Oxford Community Mediation works with people in dispute (neighbours, families, work mates, young people in school or college, landlords and tenants etc.) to bring about a resolution. Typically the service sees each party individually, and then arranges a joint meeting. The service is independent, confidential and free of charge, although people who self-refer are encouraged to make a voluntary contribution to the charity's costs if they are able. The service takes self-referrals, but also takes referrals from Housing Associations, Local Authority, Environmental Health and Housing Departments, the police etc.
Opening hours :
Telephone Monday to Friday, 9 a.m. to 5 p.m.
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Oxford Housing Rights

11 New Road
01865 247853
Provides drop-in or telephone advice on how to find accommodation, on housing rights in relation to homelessness, evictions, housing benefit, income support, other benefits etc.

Opening hours :
Monday 10 a.m. to 5 p.m.
Tuesday 10 a.m. to 1 p.m.
Wednesday 10 a.m. to 5 p.m.
Thursday 10 a.m. to 1 p.m.
Friday 10 a.m. to 5 p.m.
Home visits are available if necessary.
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Oxford Survivors

Office: Manzil Resource Centre, Manzil Way, Oxford. OX4 1XE
Day Centre: Cowley Community Centre, Barns Road
Office: 01865 455868
Day Centre: 01865 721498
oxford.survivors@supanet.com
Oxford Survivors is a group of survivors and users who have direct experiences of mental health conditions and mental health services, alongside the prejudice and discrimination of stigma and social exclusion. They present the 'direct' experiences and views of survivors/ussers and also offer 'in situ' trainers, advisers and consultants on mental health issues. They are affiliated with local and national organisations and also run their own Day Centre. The Day Centre provides mutual support, lunch, social events and outings. Everyone is welcome.
Opening hours :
Office: Monday to Friday: 9 a.m. to 5 p.m.
Day Centre: Friday and Saturday: 11 a.m. to 4 p.m.
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Oxfordshire MIND

MIND offers telephone advice on mental health issues.
125 Walton Street
01865 511702, or 01865 310830
A crisis line is also provided: 01865 251152.
www.oxfordshire-mind.org.uk
patrick.taylor@oxfordshire-mind.org.uk
There are 3 MIND day centres in Oxford: Acorn, The Mill, and Oasis. 14 day services are located across the county of Oxfordshire.
Each day centre provides a place to go for company and informal support, immediate support in difficult or distressing times, the opportunity to contribute skills and experience and to take responsibility, the opportunity to contribute to decision making, information on mental health, mental health services, local leisure and educational facilities, and benefits and housing.
Opening hours :
Monday to Friday 10 a.m. to 4 p.m.
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Oxfordshire Relate

33 Iffley Road
01865 242960
www.relate.org.uk
enquiries@national.relate.org.uk
Provides a consultation service and confidential counselling to individuals and couples about any aspect of an intimate relationship, as well as psychosexual therapy. The cost of a consultation, counselling or therapy session is £30 and there is a scheme for anyone who cannot afford this. Everyone is welcome regardless of ability to pay and regardless of marital status or sexual orientation.
Opening hours :
Monday to Friday 9.30 a.m. to 9.30 p.m.
Saturday 9 a.m. to 1 p.m.
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The Porch Stepping Stones Centre

139 Magdalen Road
01865 728545
info@theporch.fsbusiness.co.uk
The Stepping Stones Centre offers its members modern and comfortable surroundings; meals twice a day for a small fee; laundry facilities for a small fee; showers; clothing store twice a week; volunteering opportunities; activities and training; a computer room with internet access; a specific room where people can get advice and information or discuss personal matters.
To become a member and be given a membership card turn up at the office at 139 Magdalen Street during opening hours. The centre is open to those over 16, although the focus is on the over 25's. No-one who is under the influence of drugs or alcohol will be allowed in.
Opening hours :
Monday 11 a.m. to 2 p.m. and 4 p.m. to 8 p.m.
Tuesday 11 a.m. to 2 p.m. and 4 p.m. to 8 p.m.
Wednesday CLOSED
Thursday 11 a.m. to 2 p.m. and 6 p.m. to 8 p.m.
Friday 11 a.m. to 2 p.m. and 6 p.m. to 8 p.m.
Saturday 11 a.m. to 2 p.m. and 4 p.m. to 8 p.m.
Sunday 11 a.m. to 2 p.m. and 6 p.m. to 8 p.m.
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Saint Thomas’ Contact Assessment Team (CAT)

Oxford City Council Town Hall, St Aldates
01865 252217 or 252342
mobile: 07813 206239 or 07813 210839
The Saint Thomas’ CAT has 3 outreach workers providing advice, advocacy and resettlement support for rough sleepers. Following initial assessment, workers can (a) link people up with hostels and housing agencies within and outside of Oxford; (b) arrange, when available, hostel accomodation anywhere in the country; (c) provide travel fares for resettlement / move-on purposes. Referrals are accepted by phone, letter, or through personal contact from an involved agency.
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Salvation Army Outreach Project

St Giles Church Hall, Woodstock Road
01865 515012
07718 754967 / 07764 228480
The Salvation Army provide drop-in and telephone advice and information as well as blankets and food packages, shower facilities, hot drinks, and clothing.
The project aims: to make contact with rough sleepers in and around Oxford. To provide information, advice, encouragement and support to rough sleepers, building trusting relationships with those clients enabling them to move off the streets into accommodation. To work to find the best "fit" between individual client needs and the available resources. When appropriate accommodation is secured, follow-on support is offered to the client to help them maintain their tenancy.
The NCDL Hope Project is also based here - helping dogs whose owners are homeless or in housing crisis. Opening hours :
Monday to Friday, 9 a.m. to 10.30 a.m.
Nurse Practitioner on Monday morning for 2 hours.
Addictions Nurse Specialist on Wednesday morning for 2 hours
Computer Training on Wednesday mornings.
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Simon House

PO Box 36, 1 Paradise Street
01865 726241
Simon House, run by The Cherwell Housing Trust, provides short to medium term accommodation for vulnerable homeless people. Priorities are recovering alcoholics, people with mental health problems, drug abuse problems, older people, women, and people who are physically ill. There are 55 beds for men and women and provision for 3 couples. Residents are provided with three meals a day and care to meet their physical and emotional needs. There is daily access to a nurse at Simon House and a doctor at Luther Street. Occupational therapy, acupuncture, counselling and some psychiatric care is also available. There are laundry facilities, a computer room, a poolroom and three television lounges. There is 24 hour support with two staff available at night. Simon House is fully wheelchair accessible. Referrals are via Network agencies, Probation or Social Services. There is often a limited waiting list in operation as Simon House is usually full; whilst on the waiting list people can access most of the hostel facilities but must sleep elsewhere (e.g. at the Nightshelter).
Office opening hours :
Monday to Friday: 9 a.m. to 5 p.m.
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Social and Health Care Department

134b Cowley Road
01865 815434
shc@oxfordshire.gov.uk
Opening hours :
Monday to Thursday 9 a.m. to 4.30 p.m.
Friday 9 a.m. to 3.30 p.m.
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STD/GUM Clinic Harrison Department

01865 246036
Ring for an appointment for sexual health advice and treatment.
Opening hours :
Drop in Monday to Friday, 1.30 p.m. to 2.30 p.m. for HIV testing.
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Stonham Housing Association

Stonham runs several supported accomodation projects throughout Oxford, catering for clients with a range of difficulties, including a history of drug use, offending, rough sleeping and imprisonment. Referrals should come through agencies such as a community mental health team.
Projects include:

Magellan House:
195 Iffley Road
01865 243769

Rectory Road Project:
41/42 Rectory Road
01865 790230

Dolphin:
195 Iffley Road or Office 6, Interzone House, 74-77 Magdalen Road
01865 240840 or 297809

Roken House:
60 Lake Street
01865 247489
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81 Cowley Road:
81 Cowley Road
01865 721329
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Windmill House:
157A Windmill Road
01865 741132
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Terrence Higgins Trust

43 Pembroke Street
01865 243389
www.tht.org.uk
Drop-in and telephone advice on HIV and AIDS. The trust supplies a wide range of information on HIV infection, and has a gay men’s project which undertakes outreach work and also a young people’s sexual health project. A ‘buddying’ service works to link a person with HIV/AIDS to a trained and supported volunteer.
Opening hours :
Monday to Friday, 9.30 a.m. to 5.30 p.m.
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Victim Support

45 The Slade, Headington
01865 751511
National Helpline 0845 30 30 900
http://natiasso03.uuhost.uk.uu.net/about.htm
Victim Support provides telephone advice for anyone who has been the victim of rape or other sexual assaults, domestic violence or any other crime. People can also be visited in their own homes, or they can visit the above address. Referrals are accepted from the police and from other agencies; self-referrals are also welcome.
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